The Gemguide

We are COMMITTED to making your support experience EASY.

Support Team

Susan Drucker

Treasurer, Technical Support

Bradley Rooks

Subscription Manager

Susan Drucker

Technical Support/Appraisal Software

Monday-Friday 9:00 am to 4:00 pm Central

1.847.657.0555 x 206 Email

Meghan White

General Support/Subscription Manager

1.847.657.0555 x 201

Jenni Santi

Appraisal Appointments

1.847.657.0555 x205 Email

General Support

Monday-Friday 9:00am to 5:00pm Central

1.847.657.0555 x 201 Email

Search our Technical Faq’s for commonly raised questions.