GemGuide Technical FAQ's

Gemguide FAQ's

What are the features and how do I use the NEW Pricing Calculator App?

Starting with diamonds, type in a carat weight. Scroll to the shape, color grade, clarity grade, cut grade, and fluorescence. At the top will display the price per carat and the stone price. The calculator will deduct for cut grade and flourescence depending on the selection. By clicking on the table, the entire price table from the GemGuide will appear for that weight.

 

 

 

 

 

 

 

For colored gemstones, select a gem such as aquamarine. You now have the option to select color notation for hue, tone, and saturation from Gemworld’s World of Color or you can enter the color notation from any other system (only the World of Color will have the ability to grade based on internal grading charts for your selection). Enter the gemstone weight. The next tab is for selecting the clarity grade by judging the inclusions, texture, and zoning. Next is the brilliance where users can select the percent of brilliance, windowing, and extinction.

 

 

 

 

The next tab is for proportions. Here a quick grab of acceptable or unacceptable will be chosen for the crown height, pavilion depth, bulge, girdle, and table. Choose the grade for symmetry from Excellent down to Poor. And finally the same for polish.

What is so unique about this gem calculator is that when you start with the color description, a color grade is shown at the top of screen and a price associated with the grade. You can overwrite the grade which will also change the price. As you then continue to select the other attributes of clarity and cut, the grade will automatically adjust taking appropriate deductions. When finished, an estimated price per carat and per stone appears for your use plus you can also view the entire price grid to see where your stone might have fit in on our pricing charts.

The app also allows for prices to show on the screen at wholesale or retail. The user can set the markup or use the default markups provided in the App when downloaded. The user can toggle back and forth between wholesale and retail. For users in other countries all pricing can be viewed in different currencies. The currency conversions are done automatically, changing daily based on prevailing exchange rates.

Confused on how to change your password?

You can change your password at anytime:

  1. After you are logged in, click on your name in the upper right, and then click on “Profile.”
  2. Under the “Personal Info” section, there is an “Update Password” field. Type in the new password you would like to use, in that field.
  3. Click on “Save Changes” at the bottom to finish updating your password.

Create a shortcut for GemGuide Pricing in Web Browsers for Chrome, Firefox and Internet Explorer?

To create a short cut for an internet page in Google Chrome, please follow instructions below.

1. Open Google Chrome and go to the page that you would like to create a shortcut. For GemGuide Pricing it would be the page that lists the Gem Calculator, Diamond Calculator, Pricing Tables and Settings.

2. Click on the icon with the three dots in the upper right hand corner of Google Chrome. A drop down window will appear.

3. Mouse over “More Tools” and another drop down window will appear.

4. Click on “Add to Desktop…”

5. Rename the shortcut if necessary, and click on “Add.”

 

Look on your desktop for the newly created icon. When accessing the GemGuide Pricing in the future, click on the new icon.

 

To create a short cut for an internet page in Firefox, please follow the instructions below.

  1. Resize the Firefox window so you can see both your computer’s desktop and the Firefox window on the same screen.
  2. Click the icon on the left of the address bar (where the URL is shown). In this example, it is a lock.
  3. While still holding the mouse button down, move the pointer to the desktop, then release the mouse button. The shortcut will be created.

Look on your desktop for the newly created icon. When accessing the GemGuide Pricing in the future, click on the new icon.

 

Internet Explorer

To create a short cut for an internet page in Internet Explorer, please follow the instructions below.

1. Open Internet Explorer and go to the page that you would like to create a shortcut. For GemGuide Pricing it would be the page that lists the Gem Calculator, Diamond Calculator, Pricing Tables and Settings.

2. In the upper left hand corner (the toolbar), go to File > Send > Shortcut to desktop.

 

Microsoft Edge

  1. If you have set Edge as you default browser, right-click on the desktop > New > Shortcut. In the “Type the location of the item field,” type the URL of the web page, in this case, enter: https://app.gemguide.com
  2. Click on “Next”
  3. Name your shortcut, then click finish.

 

NOTE: Can’t see the toolbar? Go to Tools on the right hand side, select Toolbars, check Menu box.

 

Look on your desktop for the newly created icon. When accessing the GemGuide Pricing in the future, click on the new icon.

How do you use Currency & Mark Up Rates?

You can set your default currency by setting it in your preferences from the www.gemguide.com website (login required).

  1. After you are logged in, click on your name in the upper right, and then click on “Profile.”
  2. Then select “Preferences” 
  3. Exchange rates are updated daily in your account using prices from openexchangerates.org. Select the desired currency from the list by clicking the corresponding radio button. The next time you open the on-line pricing, all prices will be converted to the default currency.

 

Markup rates can also be updated by setting it in your preferences from the www.gemguide.com website (login required). Login > Your Name > Profile > Preferences.

You can change the Default Markup Multipliers for Diamonds and Colored Stones. Additionally, you can set markups based on price ranges for both categories. You can use the up or down arrows at the right of the markup field to change the rate, or enter a rate directly. Enter decimals for multipliers that are less than a whole number. Markup rates do not have to be the same for all categories. Click on Save Changes when finished.

You can see these markup rates at work by using the Gem Calculator or the Diamond Calculator. Enter the information about your stone. In the upper right, you will see a “Price/carat” and “Stone” box with the corresponding prices in them. It defaults to Wholesale (WS), and you can click on either of the boxes to switch them to “Retail (R)” which will apply the markup you have set in the preferences menu.

Do the prices in the GemGuide refer to retail or wholesale market price?

The prices shown are all wholesale. Additionally, all prices are per carat unless otherwise stated. Wholesale price assumes a small quantity purchase.

Do you have information on how to use the GemGuide?

If you receive the printed version, information on the use of GemGuide Pricing is located at the beginning of the diamond section and the beginning of the colored stone section.

 

If you are a digital subscriber, you have access to the flipbook and also the integrated price grids. To get to the flipbook, to go www.gemguide.com and log in. Click the Menu button in the upper left corner and then click on “Current Publication”. This will load the flipbook. On the left side are table of contents control that allow you to directly to a specific page or section. You can also flip forwards or backwards one page at a time by using the arrows to the right and left of the flipbook.